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About us

Founded in 2016 (part of Emerging Travel Group, est 2010) and created for travel market professionals, RateHawk has become one of the fastest-growing platforms for B2B industry players. An innovative and reliable partner for tens of thousands of travel agents, tour operators, and corporate clients.

We offer over 2.5 million accommodation options, FIT & group reservations, car rental, transfers, and other travel-related services for both leisure and business travel.

Our history
  • became a member of SMAL
  • hired more staff – there are now more than 1,000 people on our team
  • added a new payment method – by payment link
  • entered the Latin American market
  • launched online service for booking flights and transfers
  • opened legal entities in Kazakhstan, Great Britain, and Germany
  • became a member of ALTA
  • increased the company’s inventory to 1.7 million properties
  • added a subagent work model
  • joined the ACAVE and PIT associations
  • added the early check-in – late check-out service
  • celebrated Emerging Travel Group’s 10th anniversary
  • added the Health and Safety Measures section to the hotel page
  • translated our site to Arabic and Albanian
  • launched an extension for the Chrome browser that helps you to search for attractive offers on RateHawk
  • launched the RateHawk mobile app, available on iOS and Android
  • achieved one thousand bookings per day
  • translated our platform into Turkish, Bulgarian, Hungarian, Greek, Romanian and Serbian
  • took part for the first time with a stand in one of the major travel industry exhibitions – ITB in Berlin
  • presented the RateHawk brand at the WTM exhibition in London
  • RateHawk joined GBTA
  • opened our office in Warsaw
  • opened our office in Cyprus
  • our platform was translated into English, Spanish, Italian, French, Polish and Portuguese
  • launched the first adaptive version of our product for mobile devices
  • introduced our loyalty program
  • our car rental service launched
  • our department of individual bookings began working — the FIT department
  • became a member of ETOA
  • entered the markets of Serbia, Romania, Bulgaria, Poland, the Czech Republic, and Slovakia
  • launched the RateHawk hotels booking system in English
  • entered the Baltic markets
  • signed our first contracts with the UAE and Saudi Arabia
  • entered the German market
Our values
Clients above all

The client is the center of our universe. Everything that we build is aimed at meeting their needs.

When taking commercial, operating, and technological decisions, we are driven by our care for our clients.

Technology more important than processes

Automation helps to minimize mistakes and concentrate on solving complex problems requiring human involvement.

High technologies enable us to gain the maximum result when working in our complicated and imperfect industry.

All people are different

To meet the demands of the most diverse of travelers, we take into account their individual features and personal preferences.

This makes our products and services truly personalized.

Team and offices

Ratehawk is a young and dynamic team. We develop, improve, and market hi-tech products, arrange partner relationships, and service our clients.

We work all over the world: in the UK, Spain, Italy, France, Germany, Poland, Turkey, Mexico, UAE and India. Our representatives speak 28 languages.

Poland
Warsaw
Warshaw, 00-032
2 Przeskok Street, Buisiness Link Astoria
United States
Wilmington
Wilmington, DE 19801
1000 N. West Street Suite 1200
Cyprus
Limassol
Limassol 3032
17 Georgiou Karaiskaki Str. Office 22
Germany
Berlin
10117, Berlin
Friedrichstrasse 171
Kazakhstan
Almaty
050040/A15G7M6
Almaty Towers, Baizakova, 280, 050040/A15G7M6
United Kingdom
Battle
TN33 0AG
72A High Street, Battle, East Sussex

Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032 Emerging Travel Inc., reg.no 4869611, Business Address: 1000 N West Street, Suite 1200, Wilmington, DE 19801 USA EMERGING TRAVEL UK LIMITED, Company number 12185384, Business Address: 19 Eastbourne Terrace, Office 3.01, Paddington, London, W2 6LG, UK Emerging Travel Germany ETG GmbH, HRB 213546, Business Address: Friedrichstraße 171, 10117 Berlin, Germany Emerging Travel Kazakhstan LLP, BIN 191240026456, Business address: Office SP2-18, 280 Baizakova Street, Bostandykskiy district, 050040, Almaty, Republic of Kazakhstan Smart Middle East Travel Agency L.L.C, Reg.no: 1803677, Business address: MOHAMED HAMED SAIF ALRUMHI BUILDING, 104 – C4, Al Muteena, Dubai, United Arab Emirates

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